Zoverstocks

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Zoverstocks

Postby Mark_Meakin » 04 Nov 2013 11:20

I've used Zoverstocks for years with no problems,but in the last month their customer service as far as my purchases are concerned has gone to pot!.My wife ordered me the dutch version of Kickboxer & was sent K-Pax (Cinema Club),Carry On Sergeant never turned up & to make matters worse I ordered the boxset of War & Remembrance for a bargain £16.99 & received the dutch single disc release of Avatar!(Not such a bargain!) :roll:
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Re: Zoverstocks

Postby Samuel_Scott » 04 Nov 2013 11:24

Over 1000 orders with them, and only just now got two problems of missing items, both from the same order. Sent them an e-mail today.
I work away a lot but I will reply to all PM's within a few days so please have patience!
My 2015 viewing diary - http://www.letterboxd.com/samdvd1/films ... year/2015/
Goal for 2016: 730 films.
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Re: Zoverstocks

Postby Mark_Meakin » 04 Nov 2013 13:03

I've certainly ordered over a 100 items including CDs & never experienced problems like this before.Pricewise they are pretty unbeatable,so I don't know what's going off with them at the moment.
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Re: Zoverstocks

Postby Samuel_Scott » 04 Nov 2013 20:34

Received refunds for both of mine today. Latest estimated arrival date was 21st October for both.
I work away a lot but I will reply to all PM's within a few days so please have patience!
My 2015 viewing diary - http://www.letterboxd.com/samdvd1/films ... year/2015/
Goal for 2016: 730 films.
Samuel_Scott
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Posts: 5687
Joined: 15 Oct 2002 19:19
Location: UK

Re: Zoverstocks

Postby Jim_Mcdonaugh » 05 Nov 2013 15:41

I still haven't got some of their orders.
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